FAQs

Shipping

Good news! We ship our STUFF Australia wide, fulfilling our patriotic duty by keeping the men of this country fresher than they’ve ever been. For delivery within Australia, we charge a flat rate of $9.95, while all orders over $49.00 ship for free.

We offer a flat delivery fee of $24.95AUD per orderShipping times vary but may take anywhere between 7–21 business days.

Shipping to the United States is a flat-rate of $35AUD.

Please note, your merchandise may be subject to import duties, fees and taxes, which are determined once your shipment reaches your country and are payable by you. You may be required to pay additional customs clearance charges. Good Stuff Global is not liable for, nor responsible for, such import duties, fees, taxes or charges. In addition, orders shipped internationally may be subject to customs clearance procedures that can cause delays beyond our control. If you choose to refuse a shipment from Good Stuff Global you are responsible for the original shipping charges (even on purchases that included free shipping) at a cost to duties, fees, taxes and/or customs charges incurred, and the cost of return shipping. 

Rain, hail or shine, we do our best to dispatch all orders within 1 business day.

For orders in Australia, shipping time is generally 3 - 5 business days for metro addresses.

For regional addresses, delivery may take 5 - 10 business days.

Having said this, our mates at Australia Post have been experiencing some delays due to COVID-19, so hit us up at hello@websiteofstuff.com for any help tracking your order.

And, for international orders, deliveries may take up to 21 business days, depending on your country of residence.

Use this text to answer questions in as much detail as possible for your customers.

Returns and exchanges

We love our STUFF and really hope that you will too. That said, please give us a shout if something’s not quite right with your order. We’ll work out a solution to keep everyone stoked and stocked up on STUFF, so feel free to contact us anytime at hello@websiteofstuff.com

Have a good look at your order when it arrives and contact us immediately if you think your STUFF is defective or damaged. We’ll get on the case straight away and, if needed, send more of the good STUFF to you ASAP.

Every box is packed with care, but mistakes can happen. If you didn’t receive what you ordered, and ended up with a punnet of blueberries or a small puppy instead, let us know and we’ll get the right STUFF to you as soon as we can. You can even keep the blueberries; the puppy, probably not.

If your STUFF isn’t performing to the standards you’d expect from us – and hey, we have high standards – please let us know within 7 days of use and we’ll issue a full refund. You’ll be automatically refunded via your original payment method, but please remember it can take some time for your bank or credit card company to process and post the refund too.

Orders/Ordering

STUFF Town (aka this websiteofstuff.com) is your exclusive destination. For now.

We accept Visa, Mastercard, Amex, Shop Pay, Apple Pay and Google Pay. We securely encrypt your data so you can shop for STUFF with confidence.

If you’ve ordered the wrong thing, or have changed your mind, shoot us a note ASAP to hello@websiteofstuff.comand we’ll see what we can do. If your order is yet to dispatch we can cancel your order. No sweat. If your order is dispatched and out into the world, then the order is yours.

Maybe you’re planning to shout your whole office a Starter Kit. Or maybe you’ve got eighteen teenage sons. Whatever the scenario may be, we can make large or corporate orders easy peasy lemon squeezy. Simply send all the deets to: hello@websiteofstuff.com

Subscriptions

It takes the average guy a month to go through a bottle of Face Wash and Head and Body. If there’s one of you to the shower then top up each month. For two people each fortnight.

Of course! But you won't get that sweet sweet 10% discount

You can have your refill turn up  4, 6, and 8 weeks apart.

Just login to your STUFF Subscription account here

You can pause your next subscription anytime (Need to understand cutoff/payment dates)

Absolutely — there's no commitment here. Login to your STUFF account to access settings

Fo' sure. We send you an email a 72 hours prior to a payment coming out

Why the hell not! Maybe you're feeling you need a freshen up this week, maybe next week your feelin' a lil spicy! Just log in to your STUFF account and you can manage the contents of your subscription in there.

Products and ingredients

No, never! Our products are 100% cruelty-free and vegan. We do however, regularly engage dog models to feature in our campaigns. They are willing participants and we pay for their services in the form of tasty treats.

The good STUFF is manufactured in Australia.

We’re very proud to say that there are no BS nasty ingredients such as parabens and aluminum in any of our products. Also, our final formulations went through rigorous rounds of testing via the rigs, hair and pits of our friends at The Man Cave. They tested the goods, and felt the goods too! It all had to be poifect. You can find the full list of ingredients on each individual product below.

Well, that all depends on the size of your scone and height of your ‘fro, but roughly speaking: 1-2 pumps of the Face Wash and 2-3 pumps of the Head and Body Wash. That should provide a nice amount of lather.

What about those fresh n’ spicy roll-on deodorants? That’s got us stumped TBH. That’ll depend on armpit meterage multiplied by sweatiness and times that by speed of swipe. So, we’ll leave that up to the armpit owner to work out. 

How often? We recommend that you wash both your face and body daily. Why can’t I just use water? Great question. You wouldn’t just wash your dinner plate or your car with water. Same goes for your hair and skin. If dirt, sunscreen, souvlaki grease and so forth doesn’t get removed then you’re up for all kinds of damage bills: blocked pores, blackheads, breakouts etc.


All our formulations are designed for everyday use and to suit a variety of skin types and conditions. That said, it’s always a smart idea to patch test a small amount of product on the skin of your arm. Please consult your dermatologist if you have any concerns.

With your deo, pop the ball out and give the inside a quick rinse and then you can whack both the bottle and ball into your council recycling bin. 

With your bottle, unscrew the pump top and give the bottle a ‘lil rinse before popping that into your council recycling bin.

*Make sure the pump goes into the rubbish bin as local councils are unable to recycle them.

Ingredient listings

Settle in for some light toilet reading — here we've got a breakdown of every ingredient in our Aussie made STUFF. Can't contain your excitement, right?

Water (Aqua), Ammonium Lauryl Sulfate, Cocamide MEA, Cocamidopropyl Betaine, Aloe Barbadensis Leaf Juice Powder, Glycerin, Arctium Lappa Root Extract, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Fragrance (Parfum), Limonene*, Alcohol, Triethanolamine, Phenoxyethanol, Benzyl Alcohol, Ethylhexylglycerin,S odium Benzoate, Methylisothiazolinone, Methylchloroisothiazolinone, Ethyl Acetate, Cyclohexane, Blue 1 (CI 42090), Red 40 (CI 16035)

Water (Aqua), Ammonium Lauryl Sulfate, Cocamide MEA, Cocamidopropyl Betaine, Aloe Barbadensis Leaf Juice Powder, Glycerin, Arctium Lappa Root Extract, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Fragrance (Parfum), Geraniol*, Alcohol, Triethanolamine, Phenoxyethanol, Benzyl Alcohol, Ethylhexylglycerin, Sodium Benzoate, Methylisothiazolinone, Methylchloroisothiazolinone, Ethyl Acetate, Cyclohexane, Caramel, Blue 1 (CI 42090), Yellow 5 (CI 19140)

Water (Aqua), Glycerin, Sodium Cocoyl Glutamate, Cocamidopropyl Betaine, Xanthan Gum, Aloe Barbadensis Leaf Juice Powder, Arctium Lappa Root Extract, Sodium Glycolate, Glycolic Acid, Citric Acid, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Sodium Hydroxide, Alcohol, Propylene Glycol, Fragrance (Parfum), Benzyl Alcohol, Dehydroacetic Acid, Charcoal Powder

Water (Aqua), Pumice, Cocamidopropyl Hydroxysultaine, Decyl Glucoside, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Sodium Chloride, Cedrus Deodara Wood Oil, Cedrus Atlantica Bark Oil, Juniperus Virginiana Oil, Vetiveria Zizanoides Root Oil, Cananga Odorata Flower Oil, Dipteryx Alata Seed Extract, Ethyl Vanillin, Pelargonium Graveolens Flower Oil, Citrus Aurantifolia (Lime) Oil, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Glycine Soja (Soybean) Oil, Tocopherol, Ethyl Acetate, Cyclohexane, Sodium Hydroxide, Phenoxyethanol, Ethylhexylglycerin

Water (Aqua), Caprylic/Capric Triglyceride, Dimethicone, Cetearyl Stearate, Cetearyl Alcohol,  Sodium Stearoyl Glutamate, Cedrus Deodara Wood Oil, Cedrus Atlantica Bark Oil, Juniperus Virginiana Oil,  Oenothera Biennis (Evening Primrose) Oil, Vetiveria Zizanoides Root Oil, Cananga Odorata Flower Oil, Dipteryx  Alata Seed Extract, Ethyl Vanillin, Panthenol, Aloe Barbadensis Leaf Juice Powder, Pelargonium Graveolens  Flower Oil, Pogostemon Cablin Leaf Oil, Citrus Aurantifolia (Lime) Oil, Prunus Amygdalus Dulcis (Sweet Almond)  Oil, Carbomer, Triethanolamine, Phenoxyethanol, Benzyl Alcohol, Geraniol

Aqua, Glycerin, Sodium Lauroyl Sarcosinate, Coco-Glucoside, Caprylyl/Capryl Glucoside, Camellia Sinensis (Green Tea) Leaf Extract, Panax Ginseng Root Extract, Tocopherol (Vitamin E), Aloe Barbadensis (Aloe Vera) Leaf Extract, Hydroxypropyl Methylcellulose, Dehydroacetic Acid, Benzyl Alcohol, Parfum, CI 42090, CI 19140, Limonene, Linalool

Water (Aqua), Triethyl Citrate, Glycerin, Coco-Glucoside, Glyceryl Caprylate, Aloe Barbadensis Leaf Juice Powder, Arctium Lappa Root Extract, Zea Mays (Corn) Starch, Xanthan Gum, Lactic Acid, Alcohol, Fragrance (Parfum), Geraniol*, Linalool*, Benzyl Benzoate*, Citronellol*, Sodium Lactate, Benzyl Alcohol, Dehydroacetic Acid

Water (Aqua), Triethyl Citrate, Glycerin, Coco-Glucoside, Glyceryl Caprylate, Aloe Barbadensis Leaf Juice Powder, Arctium Lappa Root Extract, Zea Mays (Corn) Starch, Xanthan Gum, Lactic Acid, Alcohol, Fragrance (Parfum), Linalool*, Benzyl Benzoate*, Limonene*, Sodium Lactate, Benzyl Alcohol, Dehydroacetic Acid

Active Ingredients: homosalate 100 mg/g, octocrylene 80 mg/g, butyl methoxydibenzoylmethane 40 mg/g, octyl salicylate 40, ethylhexyl triazone 30 mg/g. Contains: caprylyl glycol, caprylhydroxamic acid, Tocopherol, Panthenol

What is the brand's relationship to The Man Cave?

We’re proud to partner with The Man Cave and by partner we mean specifically that one quarter of our company — that’s 25% — is owned by them. We’re about making sure you feel great on the outside (literally, with fuss-free and feel good products), and then ensuring you’re feeling the goods on the inside too.

And, for every $1000 in sales, STUFF will sponsor one boy to experience of of The Man Cave's life-changing mental health programs. How good!

Where are your models from?

Glad you asked. These fine fellas are all facilitators at The Man Cave. They scrub up nicely, don’t they?

Press and media

If you’re a fan of our STUFF, we want to hear about it. Tag us @followthestuff and plug in #goodSTUFFonly - we’ll be watching.

For any PR questions please contact the team at media@websiteofstuff.com

Got more questions or maybe your mate does?

We’ve probably already answered a few of your mates pointy q’s here on our blog.

If you’ve got any other burning questions just whack ‘em into an email and we’ll get our team of professional responders on the job! hello@websiteofstuff.com


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